top of page

Terms and conditions

Introduction 

  • LEGS (Local Exercise GroupS for stroke and neurological conditions) is a registered charity, in England and Wales, registration number 1177659.

​

Statement of Purpose

  • LEGS is a charity which provides supported exercise groups for people who have had a stroke and other neurological conditions.

  • We run face to face and online group exercise sessions and discussion groups. Our aims include improving health and mental well-being, increasing physical activity and reducing social isolation.

  • ​​The LEGS programme enables participants to improve their physical function, independence and confidence, while reducing their reliance on carers and family, enabling people to fulfil their social and family roles and to be able to enjoy activities that are individually meaningful.

​

The website

  • By using the LEGS website, you agree to be bound by these Terms and Conditions, written in accordance with these Terms and Conditions, our Privacy Notice and any additional terms and conditions that may apply to specific sections of the website or services available through the website.

  • The reading of information on this website is of your own free will and if you do not accept the terms contained in this disclaimer, you should cease the use of this website. (LEGS reserves the right to change any of these terms at any given time.)

  • All views that are expressed here represent only those made by the LEGS team. Whatever opinion we may put across does not intend to harm, slander, or defame any company, individual, or thing. We will not be held liable for libel nor will we be held to compensate you in any way whatsoever if you ever happen to suffer a loss/inconvenience/damage because of what we may have displayed or stated on our website. We will not be responsible for the actions of individuals who follow this resource site.

  • We are committed to provide up-to-date information, but can’t make representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, or services. The website contains a large amount of data, and errors can occur in tracking changes – for example, changes in dates and times of events. We therefore do not accept any liability for error or omission with regards to content of the website. Should you find any inaccurate information on the website, please inform us at info@legs.org.uk and we shall correct it as soon as it is practicable to do so.

​

Intellectual and copyright policy

  • All photos and text used in this site are intellectual properties of LEGS unless otherwise stated. Additionally, unless otherwise noted, we are also the legal copyright holder of the material on this website and it may not be used, reprinted, (partially) modified, or published without our permission, especially if it is for commercial use. If you would like to use any of the photos or text found in this website, please get in touch with the team stating your intention and purpose for such.

  • The website is provided solely for your personal noncommercial use. You may not use the website or the materials available on it which have not been authorised by us. More specifically, you may not modify, copy, reproduce, republish, upload, post, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the website without prior permission. You may, however, download, print, and/or share one copy of individual pages of the website for non-commercial use, provided that you credit us accordingly.

  • Comments on this website are the sole responsibility of their writers and they will take full responsibility, liability, and blame for any libel or proceedings that will result from their statement. We do not guarantee the accuracy, honesty and politeness of their comments. Though of course, we reserve the rights to edit or delete any comments submitted to this website without notice as they may deem to be spam or questionable spam, or that they include profanity, contain language or concepts that are offensive, attack a group or person individually, etc.

​

Our services

  • Our services (face to face and online exercise and discussion sessions) are performed by qualified, registered and insured professionals who work within their defined scope of practice as dictated by their relevant UK governing body.  The focus of the service is agreed ahead of time between LEGS and the participant.

​

Payment

  • Payment for sessions must be made in advance of the session. This can be in the form of a bank transfer or standing order.

 

Membership

  • When you have paid for a monthly membership or block of classes, you are considered a member of LEGS. This means that you have access to our WhatsApp group support, our Members' Area on the website and our weekly education and peer support session (the Neuro Café). 

  • Our classes are kept small so that each member receives individualised exercise prescription and advice. 

  • We set a maximum capacity for each class which means that your place is protected for as long as you are eligible for the class(es) and have paid for the place(s).

  • We have two types of classes: those that run on an ongoing, weekly basis and those which are designed as blocks of 10 classes. For both of these options, you have an allocated place within your exercise class(es). 

  • To pause (or freeze) your membership, and keep your allocated place, there is a fee of £10 per month per class. 

  • To freeze your membership, you must agree this in advance with your physiotherapist.

  • If you leave your membership, your space in the class(es) you attended will not be reserved and will be given to somebody on the waiting list. You are welcome to rejoin LEGS when a place becomes available, subject to an assessment.

 

Session cancellations

  • We do not offer refunds for sessions missed due to short term illness, appointments or personal reasons.

  • For periods of long term illness or pre booked holiday you can freeze your membership for a fee (see above). This holds your place in the group  This will be considered on a case by case basis.

  • On rare occasions, we have to cancel classes due to staff illness. When this happens, the class is not rescheduled or refunded. You may be able to join another class in the same week if there are spaces available.

​

Data protection

  • All data will be handled in accordance with the Data Protection Act 2018.

  • Medical records are stored electronically on software specially designed for health and wellbeing professionals, and accessed only by authorised personnel.

  • The medical information you share with LEGS (including via email) may be discussed with other health professionals involved in your care (e.g. your GP/Consultant/Referrer) to ensure your health and safety.

  • If there is a concern for your safety or that of others, the physiotherapist has a duty of care to break confidentiality and inform your GP or other relevant professionals.

  • You have the right to see any information LEGS holds about you, and to have this information corrected if documentation is inaccurate.  

  • We hold information about your Next of Kin in the event of needing to contact them in an emergency. 

  • As a participant, you have the right to access information held about you. To obtain this information, or if you have any concerns about data protection at LEGS please contact info@legs.org.uk .

  • Whilst LEGS makes every effort to ensure its internet infrastructure is secure, email can be unsafe and LEGS can take no responsibility for transmitting data electronically. 

​

Working with participants

  • LEGS works with participants at its discretion and determines the suitability for those receiving its services and there may be circumstances where it is not appropriate for LEGS to provide its services.

  • Where LEGS’ services are not suitable, we endeavour to signpost people to services external to ours. It is at LEGS’ discretion to decline or stop treating a participant.

​

Liability

  • LEGS accepts no responsibility or liability for any indirect, special or consequential loss or other damages howsoever caused or any liability arising from the services or treatment provided or made available to a user of LEGS’ services except in the case of personal injury or death caused solely by negligence of the business, its servants or agents.

  • LEGS will not be liable or be deemed to be in breach of this agreement by reason of any delay in performing or any failure to perform any obligations in relation to services if the delay or failure is due to any act of God.

​

Referral services

  • With participant consent, LEGS will share data with relevant referral services and third parties.

bottom of page